CAN I CANCEL, CHANGE, OR RETURN MY ORDER?
ALL SALES ARE FINAL. THERE ARE NO RETURNS OR EXCHANGES. PLEASE BE COGNIZANT OF THE SIZE, STYLE, AND SHIPPING DETAILS AS AMENDMENTS TO YOUR ORDER CAN ONLY BE MADE BEFORE YOUR ORDER HAS SHIPPED.
SHIPPING
ALL OF OUR ORDERS ARE SHIPPED THROUGH USPS. HI-PULP IS NOT RESPONSIBLE FOR LOST OR MISSING ORDERS DUE TO AN INCORRECT ADDRESS PROVIDED. PLEASE BE SURE TO PROVIDE AN EXACT ADDRESS INCLUDING THE APARTMENT OR SUITE NUMBER IF APPLICABLE. IF A PACKAGE IS RETURNED TO SENDER, THE CUSTOMER WILL BE RESPONSIBLE FOR SHIPPING COSTS ASSOCIATED TO RE-DELIVERY. IF YOU ARE PAYING THROUGH PAYPAL BE SURE YOUR ADDRESS IS UP TO DATE WITHIN PAYPAL. ONCE THE PACKAGE IS ACCEPTED BY USPS, ALL QUESTIONS ABOUT YOUR SHIPPING TIMELINE CAN BE FORWARDED TO THEM USING YOUR TRACKING NUMBER.